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RETURNS & REFUNDS POLICY

RETURNS & REFUNDS POLICY

At The Trending Label, we do not offer refunds. However, we are happy to offer a size exchange if your item does not fit.

 

 

  • Size exchanges must be requested within 14 days of receiving your order

  • Items must be unworn, unwashed, and in original condition

  • All tags must remain attached

  • Exchanges are subject to stock availability

 

 

If your requested size is unavailable, a store credit will be issued.

 

 

Non-Exchangeable Items

 

 

For hygiene and safety reasons, the following items are not eligible for exchange:

 

  • Intimates / underwear

  • Bodysuits

  • Swimwear (if hygiene seal is removed)

  • Sale or discounted items

  • Gift cards

 

 

 

How to Request a Size Exchange

 

lease contact us at [your email address] with:

 

  • Your order number

  • The item you wish to exchange

  • The size you would like instead

 

Once approved, you will receive exchange instructions.

 

Exchange Shipping

 

Customers are responsible for return shipping costs

Replacement items will be shipped once the original item has been received and inspected

 

Faulty or Incorrect Items

 

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with clear photos so we can resolve the issue promptly.

 

Important Notice

We do not offer refunds under any circumstances. By placing an order with The Trending Label, you agree to this policy

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